Twenty takes on the same modal. Every one shares the same customer + the same numbers, so they’re directly comparable. Click any tile to open it full-screen.
Bank statement with a bold Balance column. Walk top-down: 12→11→10…→5. The single most direct answer.
12 physical chips, color-coded by fate. Count the 5 green; click a used chip to see where it went. 2 “returned” badges explain the gap.
Lead with the arithmetic: 12 − 9 + 2 − 0 = 5, as colored tiles. Tap any operand to drill into its credits.
Where did the 12 go? Proportional ribbons split into Used / Available, with an amber back-flow for the 2 refunds.
Kerry’s instinct: collapsible Available / Used / Returned / Expired sections with counts. Scannable, ties back to 12.
One proportional bar across all 12. Click a segment to filter the list to those credits.
The journey as a step chart. Line descends 12→5, with the 2 refund upticks highlighted. The path is literally visible.
Chris’s table, done right: # · Status · Activity · Date · Staff · Δ · Balance, with a reconciliation footer row.
A front-desk teammate explaining it in a sentence, key numbers as inline chips, receipts below if you want them.
Keeps the glanceable punch-card hero but fixes its flaw: a “How did we get to 5?” drawer reveals the full audit trail.
A grocery-store receipt: itemized line items, running balance column, and a totals footer that proves 5.
Plot every event on the real June calendar. Patterns pop: clusters, refunds, the final push. Click a day for details.
Side-by-side current vs previous billing period. Shows the recurring trend and why this cycle landed at 5.
The math as clickable tiles. Tap any term to expand the proof. Makes the reconciliation interactive and verifiable.
A stamp book: 12 stamps showing used, returned, and open credits. Physical metaphor with visa-style return entries.
Modern statement: available balance hero, category filters, transaction table with running balance. Familiar and scannable.
Organized as the four questions staff actually ask — including “Why isn’t it 3?” Each answer includes the receipts.
Two lanes: current period activity plus a separate “next period” lane for reserved book-ahead credits. Untangles the future.
Each event as a falling domino, showing the before→after balance. The two refund upticks are visually unmistakable.
What you’d email/print for the customer. External-facing clarity forces the math and the story into plain language.